Flight delayed 3+ hours? The airline owes you up to €600. We collect it.

We check your flight against verified gate arrival records, file the legal claim, chase the airline, and escalate if they refuse. You pay nothing unless the money arrives. Claims go back up to 6 years.

Check your flight free. Takes 20 seconds.

How it works

STEP 1 We verify the delay

Not what the airline says happened. We pull the actual gate arrival times from historical flight records going back to 2011, the same delay basis adjudicators use.

STEP 2 We file and chase

A statutory claim citing the regulation and the case law, filed with the airline and chased on a legal deadline clock. If they reject or stall past 8 weeks, we escalate to the dispute body or court papers. Included.

STEP 3 You get paid

The airline pays out, we deduct 15% and transfer the rest to you within 3 business days. No payout means no fee, full stop.

One fee. Nothing upfront.

15% only if you get paid. Escalation and court papers included.

The big claim firms take 35% and add another 15% the moment lawyers get involved, up to half your money. We charge 15%, everything included. On a typical €400 claim that is €340 in your pocket instead of €260.

AirHelp 35% + legal fees | Flightright up to 30% + VAT | EU261Delay 15%, done.

Questions people ask

What am I owed?

Fixed amounts set by law, per passenger: €250 (£220) for flights up to 1,500 km, €400 (£350) for 1,500 to 3,500 km, €600 (£520) beyond that. Delays of 3+ hours at arrival, cancellations with under 14 days notice, and denied boarding all qualify. It is compensation, not a refund: you keep it on top of the flight.

How far back can I claim?

Depends where you would sue, usually the departure country. UK and Ireland: 6 years. France and Spain: 5. Germany: 3. Sweden: 10. Netherlands and Italy: 2. Belgium: 1. Our checker applies the right limit for your route automatically.

The airline said it was weather / technical / crew.

Airlines reject most claims first time, and most of those rejections do not hold up. Technical faults and crew problems are almost never a valid defence in law. Weather excuses can be tested against the actual weather records for that day, which we do. That is exactly the fight our 15% covers.

When do I get the money?

Airlines typically respond in 4 to 12 weeks. If they pay, we transfer your share within 3 business days of receiving it. If they reject or ignore the claim, escalation adds time but also pressure; many claims settle at that stage.

Is my data safe?

We store the minimum needed to run your claim, delete personal data 30 days after it completes, and never sell it. Details in the privacy notice.